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LET'S GET UTAH
CONNECTED

CONSTRUCTION & INSTALLATION
PROCESS

THE CONNEXT FIBER NETWORK IS BEING INSTALLED

IN YOUR NEIGHBORHOOD IN SEVEN MAIN STEPS

01  BLUE STAKES OF UTAH #811

 

Awareness is key throughout the entire Connext Northern Utah Fiber Project. Prior to the commencement of construction, our Customer Notification team will visit each residence to share detailed information about processes of the upcoming fiber project and answer questions residents may have. Residents who are not home or who are unable answer the door at that time will receive notification via door hanger that includes information on the current step in the construction process as well as contact information should residents wish to communicate directly. The contact information includes our website, email, and general phone number.

 

02 CONNEXT CUSTOMER NOTIFICATION

 

Awareness is key throughout the entire Connext Northern Utah Fiber Project. Prior to the start of construction, our Customer Notification team will visit each residence to share detailed information about processes of the upcoming fiber project and answer questions residents may have. Residents who are not home or who are unable answer the door at that time will receive notification via door hanger that includes information on the current step in the construction process as well as contact information should residents wish to communicate directly. The contact information includes our website, email, and general phone number.

 

03  CONSTRUCTION BEGINS FOR UNDERGROUND WORK

 

As fiber construction begins, fiber installation specific equipment will be seen parked around the neighborhood. Directional drills will be placed on corners as well as trucks, trailers, spools of conduit, and later fiber spools. Some smaller holes will also be seen on or around properties as conduit lines are installed underground. These holes are made to ensure the safety of crews and residents by visually confirming the location of utilities, ensuring the drill bit is in the proper place, and to check for any unknown obstacles. Conduit is placed through the path the directional drill has made and will surface each location a vault is planned to be placed.

 

In areas where the fiber is installed on utility poles, bucket trucks will be seen.

 

 04  VAULT INSTALLATION

 

The Connext teams generally place one vault within the utility easement, at the property line of every two homes as well as on the corners of each street. Corner lots and locations where multiple conduits cross paths require a slightly larger vault to accommodate the additional necessary components. A hole the size of the vault is dug, the conduit is trimmed, then placed in the ground below the strategically located vault. The location is selected to ensure the least amount of disruption when the fiber drop is delivered from the vault to the home.

 05  FIBER INSTALLATION AND SPLICING

 

When the infrastructure is complete in the region surrounding your residence the fiber will be installed through the conduit that was previously placed in the ground. As the fiber is introduced into the conduit, the fiber may be laid out along the street or the edge of a property. The Connext team will attempt to place the fiber cable out of the way where it will not be damaged by people or vehicles. If the fiber needs to be moved during this step, notify an onsite team member. Once the necessary length of fiber is measured and prepared, a crew member will pull the fiber cable through the conduit and prepare it for splicing. The Connext fiber splicing specialists connect the fiber strands, test to ensure light passes the length of the cable and prepare the network access points for individual fiber drops to each home.

 

06 CONNEXT HOME FIBER CONNECTION

 

Upon customer consent, the fiber cable is connected from the vault to the side of the home. This is achieved by first placing a small telecommunications box called a Network Interface Device measuring 11”x 7”x 4” on the residence*** where the fiber will terminate. This is later followed by the installation of 1” OD conduit from the vault in the easement to the side of the home. A sod splitter or pneumatic missile is used to create the path for the conduit, any disturbance to your lawn or yard will be repaired. When the conduit placement is complete, the fiber is run through the conduit from the vault to the box on the side of the home. 

When we connect your home, the fiber connection will typically run from the vault underground, in a line the shortest distance to the side of your house where the fiber will terminate in a small box called a NID. The path follows existing utilities where possible

 

THESE COMPONENTS ARE PERMITTED AND PLACED IN SPECIFIC LOCATIONS THROUGHOUT THE EASEMENT AND IN YOUR YARD BASED ON EXISTING STRUCTURES, CONCRETE PADS, OVERHEAD AND UNDERGROUND UTILITIES.

 

 

07 Connext In Home Installation

After steps 1-6 are complete, a team member will reach out to schedule the final home installation. During the home installation appointment, a technician brings the fiber cable from the NID to an optical network unit and finally a router inside the residence. Because the technician requires access to your home, someone over the age of 18 is required to be there for the duration of the appointment. Prior to the in home installation, the Connext technician will discuss where the line will be brought into the home and any other specific details of the installation. At the end of this appointment, your new fiber internet will be up and running and ready to use!

 

Interested in getting fiber? Call 801-686-2468 to get on the Pre-Install list! You can also email marketing@connextllc.com

 

BEFORE & AFTER

 

We are dedicated to providing a high level of service, beginning with the service that our construction team provides. We have trained our construction crews to take great care as they work around properties.

 

NOTE: For questions or concerns regarding the work done on/around your property, you can reach our team at marketing@connextllc.com or give us a call at 801-686-2468.

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